Italy's digital divide isn't only about people: it's about the small businesses that can't afford digitalisation, or that got burned by it. That's where our social impact sits. Four quarters, internal counts, with the definition of every indicator at the foot of the page.
A credible social impact is short. Ours fits in three lines, and every line has numbers following it through the rest of the page.
We work with individuals, artisans and small businesses at clear prices agreed before starting, with solutions sized to the budget — no eye-watering quotes. A small business that is digitalised well stays open, hires, and keeps its area alive.
What we learn we leave behind: hands-on courses, free guides on the blog, documentation in Italian, training with support after the classroom too. Success, for us, is a client who no longer needs to call us for every change.
We're from Monza and Milan and we work remotely across Italy, bringing local businesses skills that usually stop inside the big cities.
The sum of the closed quarters. Quarters still running contribute nothing: no projections, no early estimates.
Work begun under a written agreement for an individual, an artisan or a business under ten staff.
Businesses that had no site of their own before. Social profiles don't count as a site.
Hours actually taught, in person or on call. Preparation and post-class support excluded.
Someone attending two courses in the same quarter is counted once.
Partial figure: closed quarters only.
Full price agreed in writing before the work started.
Written documentation in Italian plus a training session at handover.
Businesses in municipalities that are not metropolitan-city capitals.
Two different quantities, two separate charts: putting projects and hours on one axis would make them look comparable, and they are not.
Each chart has its own scale, because each measures a different thing: heights read within a panel, never across panels. The exact figures are in the table below.
The same indicators for every quarter, so that two different years stay comparable.
Three businesses brought online for the first time. One handover went without a training session: the client already had someone in-house running the site.
A fuller quarter than the previous one, and one weighted further outside the main cities. One handover is still short of full documentation: that's a backlog, not a choice.
In progress. Figures are published when the quarter closes.
Not started yet.
There are no formulas here: there are definitions. An indicator whose definition doesn't fit on one line is an indicator built to inflate, and we leave it out.
The missing items are the ones that would look best. They're missing on purpose.
If a count doesn't add up, or you think a definition is convenient, write to us: corrections go into the next edition, with the date.
Write to us →